Business Continuity and Offsite Backups
We Specialize in Dependable Disaster Recovery and Offsite Backup Solutions
Keeping your business running is critical in the digital age. That's why we take business continuity and offsite backups seriously. By ensuring that you have a backup plan for the recovery of your systems in data, you can keep operations running when disaster strikes.
The team at Next Century Technologies provides great customer service. When our employees, who may not be tech savvy, have questions and reach out, the Next Century technician is able to communicate effectively in what is often a high stress situation and resolve the issues as quickly as possible. Next Century goes above and beyond in this way. Also, timely responses are key, and someone is always available either immediately or with a very quick return call.
Jennifer Durbin, Director of HR, American Health Management
Our Business Continuity and Backup Solutions
Datto is an industry leader in quality business continuity services. We are a Datto partner. Features include:
- Nightly test restores of data in the cloud ensure a reliable backup
- Encryption for data at rest and in transit that meets HIPAA and financial standards
- US-based and SOC-2 certified data centers
- Up to every hour backups
- Monitoring and management by our Lexington, KY team
- Ransomware detection
- On-site and off-site recovery
- Servers both physical and virtual (VMware & Hyper-V)
- Desktops and laptops
- MS Office365 data and email including OneDrive.
- Google Docs
Already have Datto, working or otherwise? We can help! As a Datto partner, we can take over the management of the device and, if needed, resolve any issues it has and put it to work for you.
Disaster Recovery Solutions for Any Size Business
What is Business Continuity?
It’s a lot more than backups. A business continuity plan addresses steps taken if disaster strikes in a way that can paralyze the company for an extended time. Examples would include the loss of a building to say a flood, fire or tornado. Ransomware encrypts data used by all the computers, rendering them useless. A massive hardware loss due to lightning.
The one thing that Next Century offers that others I have worked with/spoke with do not is open communication and transparency. If you are looking for an IT company that will talk to you every day, they can do it or if you want to be hands-off and run in the background, they can do it. This is a great thing about a small but "big" IT company - you have the ability to speak with the owner and she can shape the relationship and cater to your needs.
Dr. Levi Rayburn, Practice Manager, Brighton Animal Clinic
Why Do You Need Reliable Backups?
Some Instances that Require Backups
You lost your data before and don’t want to go through that again! Flood, tornado, lightning or some other disaster beyond your control destroyed the computers. Everything was lost, thankfully the CPA had an old copy of the books. But it was very stressful.
You keep your books and customer data on that server. All hard drives fail eventually. Then there was that time a hard drive crashed in a computer that was only a few weeks old.
Ransomware makes you nervous. A new ransomware attack or breach makes the news almost every day. Its in your town – the firm down the road got hit last week. The companies that don’t have a good backup make the news because they had to pay.
Your industry requires it. You run a HIPAA-covered entity. Or maybe you deal with finances or prepare tax returns. Regulations will require a plan and a process for backing up and recovering computers.
What is the best backup recovery solution?
It’s the one that brings all your data back intact and in a reliable and timely fashion. What is timely? The amount of time without computers before operations and customers are significantly impacted. For some companies its an hour or less. Others can go a day or two. Some need their email back in a day, others can go without email for a week but need that critical database online in an hour. What is reliable? It is a successful restore of all files and programs. The only way to ensure reliability is to test it with a restore.
What are the benefits of a business continuity solution?
- Peace of mind
- Meeting your compliance requirements
- Commitment to service that your customers can count on
What goes into building a business continuity plan?
A whole lot! It must encompass the who, what, where and how for the most likely disaster scenarios a company faces. Every company has a unique plan, and that plan must be reviewed at least once a year to keep it in-line with current operations. All departments must contribute to the building of the plan. For IT, a mock disaster recovery ensures that the plan takes into consideration the resources needed to bring the data back online for operations to resume. Its easy to underestimate resources so an annual test of the business continuity plan is recommended.
What to back up?
Email: Is it hosted in the cloud? Does the provider keep a copy or does it download the only copy to your computer? Do you have an in-house email server?
Contacts: Those are the people you email or call regularly, usually vendors and customers. Are they in your email app or on the server or in the cloud?
Databases: Most companies have a line-of-business application that is critical for operations. Where is that data? Is it in the cloud? Is it on the in-house server?
Accounting data: Most companies keep the books on a server or desktop in-house.
Word and Excel files: These and others like them can be found on desktops, servers, cloud or a combination of all.
Photos and videos: Those often get dumped to local hard drives on computers and are not missed until they are gone.