Lexington Business Phone Systems

Enhance communication with advanced VoIP phone systems for businesses in Lexington. Reliable and scalable solutions.

In today’s fast-paced business environment, having a reliable and flexible communication system is crucial. Next Century Technologies offers top-tier Business Phone Systems using Voice over Internet Protocol (VoIP) technology in Lexington. Our VoIP solutions are designed to provide clear, reliable, and cost-effective communication channels that support your business’s growth and efficiency.

Schedule Your 15-Minute Consultation Today

Lexington Business Phone Systems - VoIP: Common Challenges or Pain Points

Businesses that don’t have the right phone system in place may experience several challenges, including:

High Communication Costs: Traditional phone lines can be expensive, especially for businesses with high call volumes or multiple locations. VoIP offers a cost-effective alternative with more features.

Limited Functionality: Basic phone systems often lack the advanced features needed to support modern business operations, such as call routing, conferencing, and integration with other business tools.

Scalability Issues: As your business grows, your communication needs will change. Traditional phone systems can be difficult and costly to scale, whereas VoIP systems are designed to grow with your business.

Security Concerns: Without the proper security measures, your business communications could be vulnerable to eavesdropping or other cyber threats. VoIP systems need to be properly secured to protect sensitive information.

Downtime and Reliability: Communication downtime can disrupt your business operations. Reliable VoIP systems with proper support can minimize these disruptions and keep your business running smoothly.

23

Years in Business

250+

Satisfied Customers

1000+

Endpoints Managed

Advanced VoIP Technology: We provide cutting-edge VoIP systems that offer superior call quality, advanced features, and the flexibility to scale with your business. Our solutions are designed to meet the communication needs of modern businesses.

Cost-Effective Solutions: VoIP technology can significantly reduce your phone service costs compared to traditional phone lines. Our VoIP systems help you save money while providing enhanced functionality.

Customizable Features: Our VoIP systems come with a variety of customizable features such as call forwarding, voicemail-to-email, video conferencing, and more, allowing you to tailor the system to your specific business needs.

Scalability: As your business grows, your communication needs will evolve. Our VoIP solutions are highly scalable, making it easy to add new lines, features, and capabilities as your business expands.

Reliable and Secure: We ensure that your VoIP system is not only reliable but also secure. We use encryption and other security measures to protect your communications from potential threats.

Ongoing Support and Maintenance: We don't just set up your VoIP system and leave you to manage it. Our team provides ongoing support and maintenance to ensure your system continues to perform optimally, addressing any issues quickly and efficiently.

Schedule Your 15-Minute Consultation

Lexington IT Services Offered by Next Century Technologies

Next Century Technologies offers a wide range of IT services designed to meet the diverse needs of businesses in Lexington. Our services include:

Managed IT Services

Providing reliable IT services and support tailored specifically for small to medium-sized businesses in Lexington, ensuring you can focus on your clients.

Co-Managed IT Services

Designed to complement and enhance your existing IT department. We work closely with your internal team, providing them with additional expertise and resources.

Here's What Our Clients Are Saying About Our Services

" LOCAL COMPANY WITH EXPERIENCE WE COUNT ON

When you have an issue, which could be a breach or other type of cyber incident, you need help immediately. Next Century Technologies has always been there for us when we've had issues, been on-site here in our offices, and worked with us until the issues were resolved. They are a local company...

Lana McGinnis

Finance Administrator, Sturgill Turner Barker & Maloney

" THEY DO THE HEAVY LIFTING, PROVIDE GREAT CUSTOMER SERVICE AND COMMUNICATE WELL

Our employees and administrators are busy. They don't have time to agonize over the right IT equipment, software, or just basic issues that arise with technology. Next Century Technologies allows us to have a trusted partner who can do the heavy lifting for those types of decisions and assist...

The team at Next Century Technologies provides great customer service. When our employees, who may not be tech savvy, have questions and reach out, the Next Century technician is able to communicate effectively in what is often a stressful situation and resolve the issues as quickly as possible. Next Century goes above and beyond in this way. Also, timely responses are key, and someone is always available either immediately or with a very quick return call.

Jennifer Durbin

Director of HR, American Health Management

" WORKFLOWS IMPROVED COMPANY-WIDE THANKS TO SYSTEM UPGRADES

Next Century Technologies has a wonderful team and is very fast to respond to issues and get them taken care of in a timely manner. This has been a huge help to me as someone with several different responsibilities. Also, the upgrades implemented by Next Century Technologies to our systems have helped us improve workflow company-wide at all three locations. They have the ability to remotely manage our computers and resolve issues without having to travel, which has saved us a lot of time."

Matt Finney

IT Manager, Everburn Manufacturing

What is VoIP, and how does it benefit my business?

VoIP (Voice over Internet Protocol) is a technology that allows you to make voice calls using an internet connection instead of a traditional phone line. It benefits your business by offering cost savings, scalability, and advanced features that improve communication efficiency.

Can VoIP handle the call volume of my business?

Yes, VoIP systems are designed to handle a high volume of calls. Whether your business is small or large, our VoIP solutions can be scaled to meet your call volume needs, ensuring clear and reliable communication at all times.

How does VoIP improve my business’s communication capabilities?

VoIP offers advanced features such as call forwarding, voicemail-to-email, auto-attendants, and video conferencing. These features enhance your communication capabilities, making it easier to manage calls, collaborate with remote teams, and provide better customer service.

Is VoIP secure for business communications?

Yes, VoIP can be very secure when properly implemented. We use encryption and other security protocols to protect your communications from unauthorized access, ensuring that your business conversations remain private and secure.

What happens if the internet goes down? Can I still make calls?

In the event of an internet outage, we offer solutions such as failover to a secondary internet connection or routing calls to mobile phones to ensure that your business can continue to communicate without interruption.

Can I keep my existing phone numbers with VoIP?

Yes, you can typically keep your existing phone numbers when switching to a VoIP system. We handle the porting process to ensure a smooth transition with no loss of connectivity.

Empowering Your Business To Run Smoothly and Securely With Reliable IT Solutions

Let Next Century Technologies be your partner in navigating the complexities of modern IT technology.

At Next Century Technologies, we know that you want to be trusted and help your business reach its goals. In order to do that, you need IT to guide your business without issues. The problem is your current provider does not communicate well and response times can be a day or more, making you feel like your business is being kept from its true potential. We believe that technology should empower your business, not hold it back. We understand how tough it is to achieve success when so many things are working against you. IT doesn't have to be one of them. Stop worrying about IT and spiraling IT costs and instead focus on your business.

Contact Us Today

Phone: (859)-245-0582

Address:
1795 Alysheba Way UNIT 5104,
Lexington, KY 40509

Secure the future of your business with Next Century Technologies, your trusted partner in managed IT services.

Book A Discovery Call