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As you're lighting the grill or stuck in holiday traffic, someone else is already working their plan. They've been preparing for this moment. They know which companies will be running with bare-bones staff and... Continue Reading

The proposal was impressive at first glance. It had the shine, structure, and polish you'd expect from a document designed to reassure a client that everything is under control. Then the phone rang. The market... Continue Reading

For the last post in my three-part series on what I wish every business owner knew about IT, I am going to talk about human resources, specifically, the IT people issues. My name is Tracy Hardin, I am the founder and... Continue Reading

CPA firms handle sensitive financial data, run complex applications, and must remain compliant with the IRS and FTC. All under tight deadlines. Client trust, business growth, and your reputation are all on the... Continue Reading

The email lands on a Tuesday morning. It appears to come from the CEO. The name is right. The wording sounds right. Even the signature looks convincing. "Hey — can you help me with something quickly? I'm in... Continue Reading

My name is Tracy Hardin, and this is the second blog in my 3-part blog series on what I wish business owners knew about IT. This time, the topic is MONEY! Mistakes and shortsightedness in IT can and will cost the... Continue Reading

Your front desk coordinator gets an email that looks like it's from your EHR vendor asking her to verify login credentials before a system update. She clicks the link, enters her username and password, and that's... Continue Reading

Imagine approaching a home, lifting the welcome mat, and finding a key tucked underneath. It feels handy and familiar — but it's also the first place a bad actor would check. Too many businesses handle... Continue Reading

My name is Tracy Hardin and I've worked in the IT industry for thirty-five years, twenty-five of which were spent running my own IT consulting firm, Next Century Technologies. In this three-part series, I will share... Continue Reading