How Do You Protect Your Company from Employee Errors?

We all know (or should know) that human error accounts for the majority of breaches. Phishing gives hackers entry to a business’s front door by manipulating the employees who work there.

Phishing is when a cyberattack is disguised and delivered using email as the carrier or weapon. Through very convincing and cleverly designed messages, the recipient is tricked into believing that the content or sender is authentic, and they then act upon instructions within the message. This means that the sender’s identity is hidden and typically, the link within the message or an attachment is what deploys the attack when the user clicks on it.

With recent reports citing 51% of organizations suffering from a ransomware attack, the 3 days of downtime that follow can be debilitating. And in 2020, most businesses have suffered enough. It’s time that everyone and every business put cybersecurity at the top of their priorities.

The Enemy Within

How and why is a phishing attack so successful? According to the recent findings by Mimecast, the one thing that global business has in common is email. And human employees of course. With work from home being the structure for employees that were once office-based, hackers have a wider net to cast their viruses out to.

person sitting on couch, working from home on laptop


These home offices are essentially remote offices without IT support or coverage, making them an easy target. Additionally, a remote worker that is new to this environment is using different hardware and software and is more relaxed in their home, therefore their guard is more likely to be down when it comes to a threat of any kind. Simply put, phishing is an easy way to target the masses, and coupled with the likelihood of human error, the outcome for success increases daily. Employees don’t act with malicious intent, they simply let their guard down or were uninformed. Hackers know that the easiest way to get in is by using a “key” – something that an uninformed and relaxed employee easily and unknowingly provides.

According to the Mimecast report:
• 55% of the companies do not provide awareness training on a frequent basis
• 31% experienced data loss due to a lack of cyber resilience preparedness
• 58% saw phishing attacks increase with 82% experiencing downtime from an attack

We see in these numbers an awareness of the danger due to experience, and a lack of planning and preparation for when a cyberattack does occur. Clearly businesses need to take that information and address the need for a cybersecurity response plan. This should start with a security risk assessment that identifies the potential gaps and risks, and then implements a plan to close those gaps, lower the risks, and provide ongoing security awareness training. There should also be a plan in place to react if an attack occurs that includes cybersecurity insurance. The entire (and ongoing) life cycle of staying secure needs to be at the top of any business’s plan and mission for moving forward. With the increasing risk, ignoring it would mean that there may not be a business to protect in the event of an attack.

We are a proud partner of HIPAA Secure Now!, a company of HIPAA experts dedicated to helping medical entities stay compliant and keeping their data safe. 

Thank you HIPAA Secure Now! (www.HIPAAsecurenow.com) for the contents of this article.

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Tracy Hardin

Tracy Hardin is President and founder of Next Century Technologies in Lexington, KY. She has a bachelor's degree in computer science from the University of Kentucky and has earned certifications from Novell, Cisco and CompTIA. Her specialties in the field of IT are network design and security, project management and improving productivity through technology. She loves helping people by sharing her knowledge of tech.