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The Business Owner’s Guide To I.T. Support Services And Fees
What You Should Expect To Pay For I.T. Support For Your Business

(And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

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Responsive, Friendly Service

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Cost-Effective IT Support

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Fast, Secure Performance

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Read This Guide and You’ll Discover:

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The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
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The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
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Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
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How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
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21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Are You Ready For Better IT Support?

Call us at 859-245-0582 to speak with an expert now.

Here's What Our Clients Are Saying About Our Services

" LOCAL COMPANY WITH EXPERIENCE WE COUNT ON

When you have an issue, which could be a breach or other type of cyber incident, you need help immediately. Next Century Technologies has always been there for us when we've had issues, been on-site here in our offices, and worked with us until the issues were resolved. They are a local company...

When you have an issue, which could be a breach or other type of cyber incident, you need help immediately. Next Century Technologies has always been there for us when we've had issues, been on-site here in our offices, and worked with us until the issues were resolved. They are a local company with experienced personnel who continue to assist us with upgrades and updates along with cyber incidents."


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Lana McGinnis

Finance Administrator, Sturgill Turner Barker & Maloney

" THEY DO THE HEAVY LIFTING, PROVIDE GREAT CUSTOMER SERVICE AND COMMUNICATE WELL

Our employees and administrators are busy. They don't have time to agonize over the right IT equipment, software, or just basic issues that arise with technology. Next Century Technologies allows us to have a trusted partner who can do the heavy lifting for those types of decisions and assist...

Our employees and administrators are busy. They don't have time to agonize over the right IT equipment, software, or just basic issues that arise with technology. Next Century Technologies allows us to have a trusted partner who can do the heavy lifting for those types of decisions and assist with any issues that arise once those decisions are made.

The team at Next Century Technologies provides great customer service. When our employees, who may not be tech savvy, have questions and reach out, the Next Century technician is able to communicate effectively in what is often a stressful situation and resolve the issues as quickly as possible. Next Century goes above and beyond in this way. Also, timely responses are key, and someone is always available either immediately or with a very quick return call.


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Jennifer Durbin

Director of HR, American Health Management

" WORKFLOWS IMPROVED COMPANY-WIDE THANKS TO SYSTEM UPGRADES

Next Century Technologies has a wonderful team and is very fast to respond to issues and get them taken care of in a timely manner. This has been a huge help to me as someone with several different responsibilities. Also, the upgrades implemented by Next Century Technologies to our systems have...

Next Century Technologies has a wonderful team and is very fast to respond to issues and get them taken care of in a timely manner. This has been a huge help to me as someone with several different responsibilities. Also, the upgrades implemented by Next Century Technologies to our systems have helped us improve workflow company-wide at all three locations. They have the ability to remotely manage our computers and resolve issues without having to travel, which has saved us a lot of time."


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Matt Finney

IT Manager, Everburn Manufacturing