What Our Clients Say About Us

"When you have an issue, which could be a breach or other type of cyber incident, you need help immediately. Next Century Technologies has always been there for us when we've had issues, been on-site here in our offices, and worked with us until the issues were resolved. They are a local company with experienced personnel who continue to assist us with upgrades and updates along with cyber incidents."

"Our employees and administrators are busy. They don't have time to agonize over the right IT equipment, software, or just basic issues that arise with technology. Next Century Technologies allows us to have a trusted partner who can do the heavy lifting for those types of decisions and assist with any issues that arise once those decisions are made.

The team at Next Century Technologies provides great customer service. When our employees, who may not be tech savvy, have questions and reach out, the Next Century technician is able to communicate effectively in what is often a stressful situation and resolve the issues as quickly as possible. Next Century goes above and beyond in this way. Also, timely responses are key, and someone is always available either immediately or with a very quick return call."

"Next Century Technologies has a wonderful team and is very fast to respond to issues and get them taken care of in a timely manner. This has been a huge help to me as someone with several different responsibilities. Also, the upgrades implemented by Next Century Technologies to our systems have helped us improve workflow company-wide at all three locations. They have the ability to remotely manage our computers and resolve issues without having to travel, which has saved us a lot of time."

1. What's been the single biggest benefit to you and your company since Next Century has started providing IT services?

We Lead CS is Kentucky's virtual computer science career academy funded with taxpayer dollars to prepare high school students for high-wage tech jobs. Our school district clients and our students expect that we are online, ready to teach every day and NCT ensures we have functional technology to get that job done. Their quick response time when we have problems ensures we have little to no time offline and their guidance on keeping our systems as secure as possible reduces my worries over how we store vital records and data for the company.

2. What do you feel we do better than other IT firms you may have worked with in the past?

It's the people who work at NCT who make it so valuable to me. Every interaction I have with NCT staff members is positive. If the person doesn't have an immediate answer, they quickly follow up with possible solutions. They respond quickly and there has never been a problem I've presented to them that they haven't been able to solve. Tech problems are stressful, but I always leave my interactions with NCT staff thinking, well, that was pleasant!

3. If someone was on the fence about choosing us as their IT firm, what would you say to them?

We Lead CS's contract with IT is an essential part of our operations. We're a small company (9 employees and three contract staff) and all of us work remotely. Our contract with NCT is more valuable than having an IT person on staff because there are multiple staff members at NCT who help us with issues and are as current as anyone can be on the latest in IT and cybersecurity. I would hate to think about operating without them.