Lexington Co-Managed IT Services

Tailored co-managed IT services in Lexington. Collaborate with our team to enhance your IT infrastructure.

Next Century Technologies delivers co-managed IT services in Lexington, KY and beyond for businesses that want to strengthen their internal IT capabilities without replacing their in-house team. We work alongside internal IT staff to provide additional support, cybersecurity resources, Microsoft 365 expertise, project help, and after-hours coverage based on your needs.

Who this is for:

  • Companies with 1-3 internal IT staff
  • Growing businesses with overloaded IT teams
  • Organizations facing compliance pressure
  • Teams needing security or Microsoft 365 expertise

Schedule Your 15-Minute Consultation Today

 

What Can Be Included in Co-Managed IT Services?

Our co-managed IT services are flexible and can be tailored to the areas where your internal IT team needs the most support.


Our co-managed IT services are flexible and can be tailored to the areas where your internal IT team needs the most support.

  • Server and infrastructure support: Updates, patching, maintenance, user management, file permissions, virtual servers, backup monitoring, and endpoint security
  • Network and firewall support: Switch management, firewall updates, Wi-Fi support, troubleshooting, installations, and internet provider coordination
  • Microsoft 365 support: Licensing, security improvements, monitoring, configuration, and guidance
  • Workstation and end-user support: Help desk, setup, maintenance, patching, endpoint security, and day-to-day user support
  • Phone system support: VoIP management, updates, call routing, and troubleshooting
  • Backup and recovery support: Backup management, monitoring, and recovery assistance

We can support a single area of your environment or provide broader coverage based on your team's needs, internal resources, and growth plans.

Download our detailed co-managed IT guide here

What Can Be Included in Co-Managed IT Services?

We can support your internal IT team in the areas where extra expertise, bandwidth, or coverage is needed most. 

Microsoft Windows File server management

  • Operating system updates and patching
  • Maintenance
  • Next gen endpoint security license and monitoring
  • Add/remove users
  • File permissions and organization
  • Virtual servers
  • Backup monitoring
  • Backups (optional)

Network infrastructure

  • Switch management and updates
  • Firewall management and updates
  • Wi-fi
  • Internet provider help
  • Troubleshooting
  • New installs

Microsoft 365

  • Licenses including non-profit licensing
  • Security recommendations and implementation
  • Consulting and advice
  • Monitoring for suspicious behaviors

Workstation/User support

  • Helpdesk
  • Operating system updates and patching
  • Maintenance
  • Next gen endpoint security license and monitoring
  • Setup

Phones

  • VoIP management
  • Updates
  • Call routing
  • Troubleshooting

Backup Services

  • We provide the backup product
  • We manage and monitor the backup
  • Assistance when recovery is required
Grab our detailed co-managed IT guide now
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Common Challenge Co-Managed IT Can Help Solve

When your internal IT team is overwhelmed or lacks specific expertise, it can lead to:

Project Delays and Missed Deadlines: Without adequate support, large IT projects can fall behind schedule, impacting your business operations and growth plans.

Cybersecurity Gaps: If your in-house team doesn't have the time or resources to keep up with the latest security threats, your business may be at risk of data breaches and cyberattacks.

Reactive IT Spending: Overloaded IT teams might resort to costly emergency fixes and temporary solutions, leading to higher overall IT expenses.

Employee Burnout: When internal IT staff are stretched too thin, it can result in burnout, reducing their productivity and increasing the likelihood of mistakes. Can your IT staff go on vacation without getting an IT support call? If not, they are facing burnout.

Lack of Strategic IT Planning: With day-to-day issues consuming most of their time, your IT team may struggle to focus on long-term IT strategy and planning.

25

Years in Business

250+

Satisfied Customers

1000+

Endpoints Managed
Schedule Your 15-Minute Consultation

Here's What Our Clients Are Saying About Our Services

" LOCAL COMPANY WITH EXPERIENCE WE COUNT ON

When you have an issue, which could be a breach or other type of cyber incident, you need help immediately. Next Century Technologies has always been there for us when we've had issues, been on-site here in our offices, and worked with us until the issues were resolved. They are a local company...

When you have an issue, which could be a breach or other type of cyber incident, you need help immediately. Next Century Technologies has always been there for us when we've had issues, been on-site here in our offices, and worked with us until the issues were resolved. They are a local company with experienced personnel who continue to assist us with upgrades and updates along with cyber incidents."


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Lana McGinnis

Finance Administrator, Sturgill Turner Barker & Maloney

" THEY DO THE HEAVY LIFTING, PROVIDE GREAT CUSTOMER SERVICE AND COMMUNICATE WELL

Our employees and administrators are busy. They don't have time to agonize over the right IT equipment, software, or just basic issues that arise with technology. Next Century Technologies allows us to have a trusted partner who can do the heavy lifting for those types of decisions and assist...

Our employees and administrators are busy. They don't have time to agonize over the right IT equipment, software, or just basic issues that arise with technology. Next Century Technologies allows us to have a trusted partner who can do the heavy lifting for those types of decisions and assist with any issues that arise once those decisions are made.

The team at Next Century Technologies provides great customer service. When our employees, who may not be tech savvy, have questions and reach out, the Next Century technician is able to communicate effectively in what is often a stressful situation and resolve the issues as quickly as possible. Next Century goes above and beyond in this way. Also, timely responses are key, and someone is always available either immediately or with a very quick return call.


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Jennifer Durbin

Director of HR, American Health Management

" WORKFLOWS IMPROVED COMPANY-WIDE THANKS TO SYSTEM UPGRADES

Next Century Technologies has a wonderful team and is very fast to respond to issues and get them taken care of in a timely manner. This has been a huge help to me as someone with several different responsibilities. Also, the upgrades implemented by Next Century Technologies to our systems have...

Next Century Technologies has a wonderful team and is very fast to respond to issues and get them taken care of in a timely manner. This has been a huge help to me as someone with several different responsibilities. Also, the upgrades implemented by Next Century Technologies to our systems have helped us improve workflow company-wide at all three locations. They have the ability to remotely manage our computers and resolve issues without having to travel, which has saved us a lot of time."


a man with a straight face

Matt Finney

IT Manager, Everburn Manufacturing

Frequently Asked Questions (FAQs) About Lexington Co-Managed IT Services

What are co-managed IT services?

Co-managed IT services are a partnership between your internal IT team and an outside IT provider. Next Century Technologies works alongside your in-house staff to provide additional support, cybersecurity, monitoring, project assistance, compliance help, and strategic guidance.

What can you help our internal IT team with?

We can support your internal IT team with help desk overflow, cybersecurity, compliance requirements, Microsoft 365, backup and disaster recovery, network management, cloud projects, documentation, strategic planning, and after-hours support. We also provide access to the tools we use, and support to help them leverage these tools quickly.

Do you replace our in-house IT staff?
No. Our co-managed IT services are designed to support your in-house team, not replace it. We will fill in the skill gaps, reduce workload, and provide additional resources and tools so your internal IT staff can operate more efficiently without the pressure of hiring multiple specialists.
Can you help with cybersecurity and compliance?
Yes. We provide compliance IT support for organizations with requirements related to HIPAA, FTC Safeguards, FINRA and other security-driven standards. We can also recommend and assist with best practices for businesses without formal compliance mandates.
How does Next Century Technologies ensure the security of our IT systems?
We use cutting-edge security technologies and best practices to safeguard your IT systems. Our co-managed IT services include continuous monitoring, threat detection, and vulnerability management to protect your business from cyber threats. We will also share these security resources and how they work with your internal IT staff.
What if our IT team needs support outside of regular business hours?

Our co-managed IT services can include 24/7 support if needed. Whether it's an after-hours issue or an urgent situation, our team is available to assist your internal IT staff whenever they need it. We are also great for vacation/illness coverage if your team is unavailable.

Is co-managed IT a good fit for small or mid-sized businesses?

Yes, it's a strong fit for small and mid-sized businesses that have limited internal IT staff but need broader expertise, better coverage and stronger cybersecurity without hiring multiple full-time specialists.

What types of businesses use co-managed IT services?

Co-managed IT services can benefit many types of businesses, especially organizations with small internal IT teams that need broader expertise or better coverage. It is often a strong fit for manufacturing companies, multi-location businesses, and organizations facing growing cybersecurity or compliance demands.

Strengthen Your Internal IT Team With the Right Partner

Next Century Technologies helps internal IT teams reduce workload, improve security, and gain access to additional expertise without giving up control of their environment. If your team needs help with Microsoft 365, cybersecurity, projects, compliance, or after-hours coverage, we can build a co-managed IT approach around your needs.
Book a discovery call to see whether co-managed IT is the right fit for your business.

Lexington IT Services Offered by Next Century Technologies

Next Century Technologies offers a wide range of IT services designed to meet the diverse needs of businesses in Lexington. Our services include:
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Managed IT Services

Providing reliable IT services and support tailored specifically for small to medium-sized businesses in Lexington, ensuring you can focus on your clients.
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Cybersecurity Services

Protecting your business from cyber threats with advanced security solutions, including firewalls, antivirus software, pentests, risk assessments, vulnerability scans, and continuous monitoring, to safeguard your data and systems.
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HIPAA Compliance Services

Ensuring that your business meets all HIPAA regulations, protecting sensitive patient information, and avoiding costly fines with our expert compliance solutions.
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Data Backup and Recovery

Offering reliable data backup solutions to prevent data loss and providing fast recovery options in the event of an unexpected disaster.
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Server and Computer Sales

Supplying high-quality servers and computers tailored to your business needs, with expert advice to ensure you choose the right equipment for your operations.
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Technology Speakers & Webinars

Educating your team through informative speakers and webinars on the latest technology trends, cybersecurity best practices, and IT management strategies.

Contact Us Today

Phone: (859) 245-0582

Address:
1795 Alysheba Way UNIT 5104,
Lexington, KY 40509

Support your company with reliable, secure IT services from a Kentucky-based partner that understands the technology needs.

Book A Discovery Call